FAQ
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Q(1) Why Buy From
Us ? We offer unique tennis products that you cannot
find in physical stores in Malaysia and lower prices for most
tennis equipment. It is also convenient, just click to buy and
we deliver to your doorstep. You can also get equipment advise
from us the tennis experts.
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Q(2) What Is The
Benefit Of Being A Member ? 1. Enjoy special offers and
discounts from time to time available only to members. 2.
Members get introductory price for a limited time for new
products. 3. Be rewarded. For every RM500.00 spent in a
single transaction, you are rewarded with a RM5.00 voucher on
your next purchase. 4. Get free updates on events,
happenings, offers, new arrivals.
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Q(3) How To Be A
Member ? Simply fill your name and e-mail address at
the Member's Sign-up Box on our Homepage and its totally free
of charge.
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Q(4) What Are The
Payment Options Available ? You can pay through the
following methods : 1. Mail a cheque to us. 2. Deposit
payment to our bank account 3. Cash On Delivery ONLY for
items sent through Personal Delivery.
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Q(5) How Are
Products Delivered To A Customer ? There are two
delivery systems :
1. Personal Deivery Products are personally delivered
by us to the Personal Delivery Zone - Federal Territory,
Petaling Jaya, Jalan Duta, Jalan Ipoh, Bangsar and most other
parts of Klang Valley. Products that qualify for Personal
Delivery are racquets, shoes and all other purchases amounting
RM300.00 or more and falls within the Personal Delivery Zone.
2. Courier Service All purchases outside of the
Personal Delivery Zone are delivered through Poslaju.
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Q(6) Do We Ship
Worldwide ? Yes except for racquets and shoes. You are
advised to enquire about the shipping charges for your
purchases.
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Q(7) Are There
Any Discounts For Bulk Orders ? Yes we can consider
discounts for bulk orders. Write to us on the products and
quantity you wish to purchase and we will quote accordingly.
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Q(8) What About
Online Security ? This is a secure site. Please read
our Privacy Policy. It assures you that any information
gathered from you is strictly confidential.
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