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FAQ

Q(1) Why Buy From Us ?
We offer unique tennis products that you cannot find in physical stores in Malaysia and lower prices for most tennis equipment. It is also convenient, just click to buy and we deliver to your doorstep. You can also get equipment advise from us the tennis experts.




Q(2) What Is The Benefit Of Being A Member ?
1. Enjoy special offers and discounts from time to time available only to members.
2. Members get introductory price for a limited time for new products.
3. Be rewarded. For every RM500.00 spent in a single transaction, you are rewarded with a RM5.00 voucher on your next purchase.
4. Get free updates on events, happenings, offers, new arrivals.




Q(3) How To Be A Member ?
Simply fill your name and e-mail address at the Member's Sign-up Box on our Homepage and its totally free of charge.




Q(4) What Are The Payment Options Available ?
You can pay through the following methods :
1. Mail a cheque to us.
2. Deposit payment to our bank account
3. Cash On Delivery ONLY for items sent through Personal Delivery.




Q(5) How Are Products Delivered To A Customer ?
There are two delivery systems :

1. Personal Deivery
Products are personally delivered by us to the Personal Delivery Zone - Federal Territory, Petaling Jaya, Jalan Duta, Jalan Ipoh, Bangsar and most other parts of Klang Valley.
Products that qualify for Personal Delivery are racquets, shoes and all other purchases amounting RM300.00 or more and falls within the Personal Delivery Zone.

2. Courier Service
All purchases outside of the Personal Delivery Zone are delivered through Poslaju.




Q(6) Do We Ship Worldwide ?
Yes except for racquets and shoes. You are advised to enquire about the shipping charges for your purchases.




Q(7) Are There Any Discounts For Bulk Orders ?
Yes we can consider discounts for bulk orders. Write to us on the products and quantity you wish to purchase and we will quote accordingly.




Q(8) What About Online Security ?
This is a secure site. Please read our Privacy Policy. It assures you that any information gathered from you is strictly confidential.